Terms of Service

Who provides INTENT

INTENT is operated by BMC SAASY TECH LTD, a company registered in England & Wales (company number 12454158), registered office Flat 338, 372 Old Street, London, EC1V 9LT (“we”, “us”). Your agreement for the INTENT service is with us. The INTENT software itself is licensed from Bulwk, a third-party technology provider; Bulwk is not a party to your subscription and does not operate the service.

What INTENT is

INTENT is data-intelligence software that you run on your own computer. Your subscription buys access to market-intelligence signals: data indicating when and how a position could be adjusted. Your own agent, running on your own device with a private key that never leaves it, verifies that data, decides whether to act on it, and carries out any transaction itself, from your own wallet. We stream the intelligence; your software executes. We do not invest, trade, or manage money for you, and using INTENT does not create an investment-management, advisory, or brokerage relationship.

Our regulatory status: what we are not

We are a software and data provider. We are not authorised or regulated by the Financial Conduct Authority, and we are not registered with the FCA as a cryptoasset business, because we do not carry on activities that require it:

• We are not a custodian. We never hold, safeguard or administer your cryptoassets, and we never hold or have access to your private keys. Your key is generated on your device, encrypted there, and never transmitted to us. We have no technical means to move, freeze or recover your assets.
• We are not an exchange. We do not exchange cryptoassets for money or money for cryptoassets, we do not exchange one cryptoasset for another on your behalf, and we do not arrange such exchanges. You obtain assets from an exchange you choose and contract with directly.
• We are not a broker or investment manager. We execute nothing. Every transaction is signed and broadcast by your own software, using your own key.

Because cryptoassets are unregulated in the UK, you will not have access to the Financial Ombudsman Service or the Financial Services Compensation Scheme in respect of them.

Exchanges & getting funds in

To use your agent you first need assets in your own wallet, which you acquire from a cryptoasset exchange. You choose the exchange, and your agreement is with them, not with us. They perform their own identity checks and hold their own terms; we are not a party to that relationship, we do not route your order, and we take no part in the exchange itself.

We name Uphold as our preferred on-ramp and explain why: Uphold Europe Limited is registered with the FCA for anti-money-laundering purposes (FRN 938277) and is an EMD agent of an FCA-authorised e-money issuer, so cash balances are held in a safeguarded account at a regulated institution; it is independently certified (SOC 2 Type 2, ISO 27001, PCI DSS). It is a preference, not a requirement. Coinbase, Kraken, Crypto.com, Binance, Gemini and Bitstamp all work equally well, and your agent behaves identically whichever you use.

Two honest notes. First: cryptoasset services offered by exchanges (including Uphold) are generally unregulated and are not covered by the FSCS or the FCA’s consumer-protection rules; e-money is not a deposit and earns no interest. Second: we may receive a referral fee if you sign up through our link. It costs you nothing, and it never changes what your agent does or what data we send it.

Third-party protocols & smart-contract risk

When you deploy, your agent interacts directly with independent third-party decentralised protocols and their smart contracts, including the Aerodrome, Shadow and Uniswap exchanges, and swap routers such as KyberSwap and ParaSwap (and others we may add from time to time). These protocols are operated by third parties, not by us. Smart contracts can contain bugs or be exploited, and while these protocols publish security audits (linked above, via their own documentation), an audit is not a guarantee of safety. We do not control these protocols and are not responsible for their performance, availability, or any loss arising from them. You should review their audits and terms and satisfy yourself before deploying.

Links to other websites

Some of our pages link out to websites we do not run: issuers, protocols, foundations, block explorers and documentation. We link to them for one reason: so you can check what we have told you against the source, rather than taking our word for it. A link is not a recommendation, an endorsement, or an invitation to buy, hold or use anything you find there, and naming a company or a token is not us suggesting you acquire it.

We do not control those sites and we do not check them continuously. Their content, accuracy and availability can change at any time, and a page that supported something we wrote may later say something different or disappear. We are not responsible for them, for anything you do on them, or for any loss arising from them. Your dealings with any third party are between you and them, on their terms and their privacy policy, not ours.

We receive no payment, commission or other benefit for any of these links. They carry no referral or affiliate tracking. Where we do have a commercial arrangement with someone (our referral scheme, for example), we say so plainly at the point it applies; it never applies to the links described here. If that ever changes, this section changes with it.

Our community groups

We run a community on WhatsApp. Joining is optional, it is not part of the product, and nothing there is personal advice.

Before you join, the thing worth knowing: we will see your phone number and profile name, because we are the admins. Other members will not (this is a WhatsApp Community, where numbers stay hidden between members), but it is visible to us, and we cannot switch that off. If you would rather not share a number at all, do not join: you lose nothing, because everything that matters is in the product and on this site. WhatsApp’s own terms and privacy policy apply to your use of it, alongside ours.

By joining you agree that we may see your number and profile name, keep messages you post so the group has a history, and remove a message or a member to keep the group usable. We will not sell or share member details with anyone.

Joining is itself the consent. The invite link is only given out after you tick a box on our own site confirming you understand the above and agree to it, including that we post product updates to the group. If you do not tick it, you do not get the link. That is the whole arrangement: everyone in the room agreed to the same thing, and nobody was added to anything they did not choose.

We post to the group; we do not message members individually. Your number is visible to us inside WhatsApp, but we do not copy it out: it is never collected into our systems, never added to a marketing list, and never shared or sold. You can leave at any time, which ends it completely, and because we hold nothing outside WhatsApp, leaving is all it takes.

Other members are not us. Anything they say is theirs, not ours, and we are not responsible for it. Treat trading talk, links and private messages from other members with the same caution you would anywhere else. Nobody from INTENT will ever message you first asking for a seed phrase, a private key, or a payment. Anyone who does is not us.

You can leave at any time, and you can ask us to delete what we hold about your membership. See our privacy policy for how.

Not financial advice

INTENT and its assistant provide information and carry out actions you direct. They do not provide financial, investment, or tax advice, and nothing in the app is a personal recommendation. Decisions about your money are yours. If you are unsure whether this is right for you, seek advice from a suitably qualified professional.

The AI assistant

The in-app assistant is powered by artificial intelligence. It aims to be accurate and plain-spoken, but like any AI it can occasionally be wrong, incomplete, or state a figure imprecisely. Its answers are informational only. The authoritative record of your money is always the app’s live figures and the blockchain itself. If the assistant ever says something that conflicts with those, the live figures prevail. Before acting on anything important, check the numbers in the app; actions that move money always require your instruction and are confirmed in the app before they happen.

Films, demonstrations & other content we publish

We publish films, screenshots, demonstrations, figures, articles, social-media posts and other marketing material about INTENT (“our content”). All of it is provided for information only and is not financial advice, not a personal recommendation, and not an offer or inducement to acquire any asset.

Specifically, and without limiting the above:

• Illustrations are not predictions. Any figure, rate, chart, projection, scenario, goal, timeline or on-screen example is an illustration only. It is not a forecast, a promise, or a representation of what you will earn. Past or illustrated performance is not a reliable indicator of future results.
• Depictions are simplified. Films and demos are dramatised and compressed. They omit fees, network costs, waiting periods, market conditions and the very real possibility of loss. Do not treat any depiction as a representation of the outcome you should expect.
• Content may be out of date. Figures, features and rates shown were true, so far as we were aware, only when produced. We are under no obligation to update published content, and it may no longer reflect the product or the market.
• Third-party platforms. Where our content is hosted or shared elsewhere (for example YouTube or a social network), that platform’s own terms and privacy practices apply to your use of it, not ours. We do not control, and are not responsible for, comments, recommendations, adverts or other videos those platforms display alongside our content.

You should not rely on our content when deciding whether to use INTENT or to put any money at risk. Decisions about your money are yours alone, and you should seek advice from a suitably qualified professional if you are unsure. To the fullest extent permitted by law, we accept no liability for any loss arising from reliance on our content.

Risk & no guarantee

Digital assets are high-risk. The value of your money can go down as well as up, and you may get back less than you put in, and in a severe case substantially less. Earnings are never guaranteed and vary with market conditions. Your money is not protected by the Financial Services Compensation Scheme (FSCS) or any government compensation scheme. Only use money you can afford to lose.

Your money & keys

INTENT is non-custodial. Your wallet and its keys are created on your own device and never leave it; we never hold, control, or have access to your funds or keys. You are solely responsible for safeguarding your recovery phrase. If you lose it, no one, including us, can recover your wallet for you.

Subscriptions & payment

Your subscription is a licence to access the INTENT software and its market-intelligence data service. Paid plans are billed through Stripe, our payment processor. Prices, billing periods and any free tier are as shown at checkout, and the price shown is the total you pay. Because the software is supplied immediately, at checkout you expressly consent to immediate supply and acknowledge that you lose your 14-day right to cancel for that software once supply begins. The subscription service is treated differently: if you cancel within 14 days of first subscribing, we refund the part of that period you have not used, worked out against the first month. That does not apply to renewals, to later periods, or to enterprise and business licences. You can cancel at any time; access continues to the end of the paid period, and outside those first 14 days the current period is not refunded. Full details, including our right to suspend or withdraw the service, are in our Refund & Cancellation Policy, which forms part of these terms. Blockchain network fees for your transactions are separate and paid from your own wallet.

Referrals

Where a referral programme is offered, rewards relate to software subscriptions and are subject to the programme terms shown in-app, including any qualifying conditions and holding period before payout.

Software licence & intellectual property

INTENT is licensed to you, not sold. The INTENT software and all related intellectual property are owned by Bulwk, the technology provider from whom we license it; we distribute it to you under that licence. You are granted a personal, non-transferable right to use the software for its intended purpose. You may not copy, modify, reverse-engineer, redistribute, resell, or sublicense the software, or remove any proprietary notices, except where the law expressly permits.

Software provided “as is”

The INTENT software and data service are provided on an “as is” and “as available” basis. To the extent permitted by law, we give no warranty that they will be uninterrupted, secure, error-free, or free of bugs or vulnerabilities, or that they will meet your requirements. The software includes technology licensed from Bulwk and interacts with independent third-party protocols (see above); to the extent permitted by law, we are not liable for defects, bugs, downtime, or losses arising from that licensed technology or from those third-party protocols. This does not affect the statutory rights you have as a consumer, which cannot be excluded.

Liability & indemnity

To the extent permitted by law, we are not liable for losses arising from market movements, your own decisions, loss of your recovery phrase, software defects or downtime, third-party protocols, or matters outside our reasonable control. You agree to indemnify us against claims and losses arising from your misuse of the service, your own decisions, or your breach of these terms. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by our negligence, for fraud, or your statutory rights as a consumer. These terms are governed by the laws of England & Wales, and the courts of England & Wales have jurisdiction.

Contact

Questions about these terms: support [at] intent.farm. See also our Privacy Policy and Security page.